Privacy Policy
Effective Date: 11/03/2025 (MM/DD/YY)
At Vero Packaging Import & Export Inc., we respect your privacy and are committed to handling your personal information in a lawful, fair, and transparent manner. This policy explains what information we collect, how we use it, and what choices you have when interacting with our website or communicating with us.
1. Information We Collect
1.1 Information You Provide Directly
We do not operate user accounts on this website and do not require you to submit personal information to browse it. We only receive personal data when you voluntarily provide it— for example, by sending us an email or submitting a message via our contact form. This may include:
- Your name
- Company name
- Email address and/or phone number
- Any details you choose to include in your message (product inquiries, business details, etc.)
1.2 Information Collected Automatically (Cookies & Usage Data)
Our website may collect limited technical information when you visit, which could include:
- Your IP address and general geographic region
- Browser type, device information, and operating system
- Pages viewed, and time spent browsing the site
- The website you came from (referrer)
This information may be collected through the use of cookies or other similar technologies set by the website hosting or analytics services (such as Webflow) we use. This data is collected in a manner that does not identify you personally.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries, quotation requests, or business proposals
- To conduct business communication related to our services in plastics, paper, and raw materials
- To maintain records of correspondence for operational, contractual, or legal purposes
- To monitor and improve the performance, stability, and security of our website (using aggregated technical data)
We do not use your personal information for unsolicited mass marketing.
3. Cookies
3.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember your device and preferences.
3.2 Types of Cookies We May Use
Our website / service providers may use:
- Essential cookies – required for basic functioning and security
- Functional or performance cookies – to improve user experience and monitor website performance
- Analytics cookies – used by third-party tools to collect aggregated information about traffic and usage patterns
We do not use cookies to personally track you across multiple websites or establish advertising profiles.
3.3 Managing Cookies
You can disable or manage cookies in your browser settings. Please note that some features of the website may not function properly if certain cookies are disabled.
4. Legal Basis (Where Applicable)
Where applicable under Canadian or international data protection regulations, we process your personal information based on:
- Legitimate interests: for responding to inquiries, conducting business communication, and securing our website
- Consent: when you knowingly provide personal data (e.g., contacting us directly) or accept non-essential cookies
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information will only be shared in the following limited circumstances:
- With trusted service providers (e.g., website hosting, email service) who support our operations and are bound by confidentiality agreements
- When required by law, court order, or government regulation
- To protect our rights, property, or safety, or those of our users or partners
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or email is completely secure, and we cannot guarantee absolute security. We advise against sending highly sensitive information via email.
7. Data Retention
We will retain your personal information only as long as necessary to:
- Respond to and manage your inquiry or business communication
- Comply with applicable legal, tax, or regulatory obligations
- Resolve disputes and enforce agreements
After that, your data may be securely deleted or anonymized in line with our internal policies and legal requirements.
8. Your Rights
Depending on your region, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, where legally permitted
- Object to or restrict certain types of processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us at contact@veropackaging.com.
9. Third-Party Websites
Our website may include links to external websites or services. We are not responsible for their privacy practices, content, or policies. We recommend that you review the privacy statement of any site you visit from our website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any revisions will be posted on this page with the amended Effective Date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Vero Packaging Import & Export Inc.
Email: info@veropackaging.com
Website: www.veropackaging.com
Address: 1017 - 55 Wynford Heights Crescent, North York, ON M3C 1L4, Canada